Refund Policy

At GetSetNet.com, we value customer satisfaction and strive to provide a seamless service experience. This Refund Policy outlines the terms and conditions under which refunds may be provided for our services. By using our services, you agree to this policy.

1. Eligibility for Refunds

Refunds are only considered under the following conditions:

• If the service requested could not be processed or completed due to issues on our end.
• If there was an error in billing or duplicate charges made by us.
• If the service provided is significantly different from what was promised in terms of scope or delivery.

2. Non-Refundable Charges

The following charges are non-refundable:

• Service execution fees for completed requests, including new connections, plan upgrades, cancellations, and bill payments.
• Fees paid to third-party service providers for their services.
• Any fees incurred due to incorrect or incomplete information provided by the customer.

3. Refund Request Process

To request a refund, customers must follow these steps:

Contact Support:

Submit your refund request by contacting us via phone within 7 days of the service issue.

• Phone: +1 (866) 882-7480

Provide Details:

Include the following information in your refund request:

• Full Name
• Contact Information
• Service Details (Order ID, Service Type)
• Reason for Refund Request

Review Process:

Our team will review your request within 7–10 business days and communicate the outcome.

4. Refund Method

Approved refunds will be processed as follows:

• Refunds will be issued to the original payment method used during the transaction.
• Processing times may vary based on your financial institution but typically take 7–14 business days.

5. Limitations of Liability

GetSetNet.com is not responsible for delays or issues caused by third-party providers. Refunds are only applicable for fees charged directly by GetSetNet.com and do not include amounts paid to service providers.

6. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting to this page.

7. Contact Us

For questions or concerns about this Refund Policy, please contact us: